Help and support

Here you will find frequently asked questions (FAQs) and best way to contact us for support or any other query.

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If you are unable to expand the question tabs for answers below, you can download the frequently asked questions via the link below.

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Frequently asked questions (FAQs)

This page contains information to address common concerns that may be encountered with the website. If, after checking this list, you still cannot resolve the issue, feel free to contact us by using the below contact form.

Contact us

The best way to contact us if you have a query or require support is through this form. We aim to get back to you within 24 hours (excluding weekends and public holidays)


Licensing / regulatory information

No licensing, legislative or certification requirements apply to this qualification at the time of publication.