Assist with claims management, rehabilitation and return-to-work programs
This unit describes the performance outcomes, skills and knowledge required to assist with the management of workers’ compensation claims, rehabilitation and return-to-work programs.
This unit applies to individuals who assist with claims management, rehabilitation and return-to-work programs.
Note that the unit does not in any way address the process of treating the worker for their injury or illness as this is the task of health and rehabilitation professionals. Instead the unit focuses on assisting with managing claims and ensuring that the organisation supports the worker through return-to-work programs.
Further details of the unit are available at Training.gov.au - the National Register of Qualifications and units of competency.
Download thewhich is the key resource for each unit of competency. Go through each element in the learning guide and then take the learning guide test. As you are working through the learning guide, complete the readings below for each element and take the associated element test.
Those interested in gaining a formal qualification or unit of competency will need to contact and enrol with one of our licensed training providers. The assessment guide is provided for those licensed training providers that wish to use it when assessing learners.